Your mission
As a member of the marketing team, you'll be responsible for developing and implementing our lifecycle marketing strategy to activate, engage and retain our users. You'll develop everything from infrastructure and tooling through to running campaigns and reporting results. You'll work closely with our marketing and product teams to ensure a great customer journey, driving growth for the business but with ultimate respect for the user experience. If this sounds like you then, well, you know how to send us an email. :)
What you'll get to do
- Be responsible for post-acquisition funnel optimization through email, in-app and push notifications
- Implement and maintain the tech stack for our single view of the customer CRM tooling
- Be the custodian for the marketing and sales view of customer data, contact enrichment, and user segmentation
- Develop a comprehensive view of the customer journey and identify opportunities for growth
- Build a testing engine for all our CRM activities: run, test, iterate, optimize and repeat
- Grow our referral and invite program to drive adoption of Pitch within teams and beyond
- Develop retention strategies through other marketing channels such as content, social and retargeting